


All orders are processed within 1 business day (excluding weekends and holidays). You will receive another notification when your order has shipped.
Shipping is FREE. It's take up to 4 days. We ship only to US.
Currently, we offer shipping across the U.S. only.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven't received your order within six days of getting your shipping confirmation email, please contact us at contact@fashally.com with your name and order number, and we will look into it for you.
We accept returns up to 14 days after delivery, if the item is unused and in its original condition. Please send the item to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. We will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at contact@fashally.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at contact@fashally.com.
On all orders
No questions asked return policy
Contact us: contact@fashally.com
Worry-free shopping
This is my favorite steeping mug. I love that it is clear so I can see my tea, and that the steeper sits in the lid when the steep time is up! It is not double walled, which allows you to really see the tea and is more beautiful. It is a little fragile, but to me, this helps me practice mindfulness as I sip.
This cup is beautiful for both tea and coffee, you can use the pour over method for your coffee with this cup...would use a coffee filter with it works great. I ordered 2 more to have a set of 4!
I loved it. I would have had it a tad bit larger.
I use the item every day. Sometimes it is difficult to clean it. But glad to have it
Bought for a friend! She absolutely loves it!