All orders are processed within 1 business day (excluding weekends and holidays). You will receive another notification when your order has shipped.
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1. DOMESTIC SHIPPING RATES AND ESTIMATES
Shipping is FREE. It's take up to 4 days. We ship only to US.
- 2. INTERNATIONAL SHIPPING
Currently, we offer shipping across the U.S. only.
- 3. HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven't received your order within six days of getting your shipping confirmation email, please contact us at contact@fashally.com with your name and order number, and we will look into it for you.
- 4. REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition. Please send the item to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. We will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at contact@fashally.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
- 5. CONTACT US
If you have any further questions, please don’t hesitate to contact us at contact@fashally.com.
These were packaged nicely, I was worried about them getting cracked/broken during shipping but they arrived in perfect condition. For their size they are very sturdy, I wouldn't worry about tipping being an issue which I find common with small pots, especially with succulents when they are top heavy, but again, these are perfect. LOVE LOVE LOVE
They look so cute! Mine came with all pieces and were unbroken, actually the packaging was really good. I think it would have taken a lot of abuse to break them. My plants are happy in their new homes!
I am so pleased with these planters! They are perfect for my succulents. I was also pleasantly surprised to find the mesh insert included with these. This is such a great value for the price! The pots do have good sized drainage holes and include the trays. I would highly recommend this company and these planters and can't wait to buy more from them!
Love these planters! They are good quality and quite pretty! I was especially impressed by the packaging, which ensured that they arrived safely in one piece! I will definitely be ordering more 😊
A little smaller than expected, but it is great and the white color looks very sleek and modern, awesome at a great price! Highly recommend it!! 🙂
I love these planters! So perfect! They are very stylish and will look great anywhere in my house. The quality is amazing. I am very happy with my purchase!
I really needed a small pot that would be able to keep my Hoya cuttings from toppling over. I love these little pots and I am growing cuttings in them just now
I absolutely LOVE these. I needed a cute pot to re-pot a few small succulents and when they arrived (packed well, might I add), I fell in love with them.